WillScot is a supplier for modular and mobile space. We provide limitless options to anyone looking for a temporary solution for storage or office needs. We offer turn-key products and services to accommodate our customers with short, medium or long-term needs.
Our roots go back over 50 years and we have operations in the United States, Canada and Mexico. We are part of the Algeco Scotsman family, a global leader in modular space solutions, who currently operates in 27 countries. Originally, we started out serving the construction industry, but have rapidly grown into a full turn-key operation for any industry looking for mobile or modular space solutions.
Our customers represent a wide range of industries. Some of these include:
Generally speaking, we have two types of customers:
1. Customers who know exactly what they want.
These customers come to us with a vision and a very specific idea of how we can meet their space needs. In many cases, they are customers who have used us before. For them, there is not a lot of time spent on the discovery phase of the process because they already know what they need.
2. Customers who don’t know what they want or what products we offer.
With these customers, we spend a lot of time on the discovery phase to clarify what they need. We ask probing questions, such as: How long do you need the space? What will you be using it for? What do you want to get out of the space?
We want to fully understand the philosophy of our customers and what they want to get out of our product before we start making recommendations. In a lot of cases, our customers will come to us with a temporary need, but end up wanting something for a much longer amount of time.
Our main products include:
It is much more flexible and versatile than the typical mobile/modular solution. Because it is made of panels, rather than the standard pre-assembled framework of most modular buildings. It can fit the smallest of footprints, be L-shaped, have multiple stories and have walls placed wherever you want them.
Our single-wide mobile office is one of our most popular products. There is a high demand for these, especially in the construction industry.
Our large-scale modular buildings and container offices (CONEX boxes retro-fitted as office space) are also in high demand. Both of these offer great solutions for temporary space needs.
Our typical process looks like this:
Yes. Most of our customers choose to lease, mainly because their need for space is temporary. We provide leases for as short as one month to as long as they need, sometimes for years. We do offer a portion of our fleet for purchase. We also offer a lease to purchase option through a third party vendor. Basically, we try to meet the space/storage needs of our customers, whatever their timeframe may be.
Generally speaking, we help our customers through the permitting process by referring them to the appropriate contacts to find out what is required in their local area.
Permitting requirements are different for every state, county, and city. In many cases, our customers are working with a general contractor who usually handles the permitting process.
The permitting process can take anywhere from a week up to 2-3 months, depending on the site location and authorities.
If you look at the product; it’s very similar across the board. But when it comes to service, we provide our customers with the best of the best, thanks to our sales and operations team. We conduct a rigorous hiring and training process for all of our employees. For example, we don’t just train our service guys on basic installation, but provide a deeper understanding of how to recognize issues and handle complex repairs. We want to take that extra step with our employees to make sure they provide the highest quality service out there.
A lot of people still associate mobile and modular structures with those old, beat-up buildings that look ugly and unsturdy. But once they come to us and see our products and the service we offer, they quickly come around.
Even during the economic downturn, we’ve seen a pretty dramatic acceleration in the mobile and modular industry. It’s no longer just construction and education looking for temporary space. We have started to see an increase in the demand from other markets, such as oil and gas, government, and event sites.
The introduction of our AS Flex product is definitely something new and exciting for WillScot.
We are also starting to offer what we call our 360 Service. This is a package deal that is run on a turn-key operation. That means we will retrofit your mobile/modular space with furniture, features and any amenities upon request. Currently, we offer a furniture package, a café package, and a planning package. Our plan is to roll out a new package every six weeks.
I love that it is a flexible business that serves a wide variety of customers. I will be working at an air force base one day, then a high-profile sporting event like the Super Bowl another day. It’s pretty amazing to be able to draw out a building, then watch it go up right before your eyes.
Yes. On Monday, April 27, 2015, Baltimore City erupted in chaos with violence, vandalism and looting after a young man died in police custody under questionable circumstances. By the time the mayor declared a citywide curfew, numerous city businesses had been broken into, burned and/or inoperable. A Rite Aid near the city center was one of those business victims. The store’s management was committed to reopening and serving its customers as quickly as possible. Lobar Associates, one of Rite Aid’s preferred contractors and a WillScot customer, was contacted to develop a temporary site to serve Rite Aid customers as they rebuilt their store. After quick but careful review of the proposal, WillScot was selected by Rite Aid because they were best positioned to deliver a quality solution that met the urgent timeline of the project. Within 8 days, William Scotsman had 1,632 square feet of commercial space ready for Rite Aid occupancy.
360Connect has helped connect us with customers who are ready to buy. They provide the leads, which frees our team up to focus on interested buyers, rather than having to spend a tremendous amount of effort on searching for customers.
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